As introduced in the previous post Co-Design: Innovation at the intersection, hyper-consumption and hyper-individualism enabled by technology in the phygital arena are offering customers infinite choices. It´s the long tail of brands and products that create the long tail of customers (from a mass/cebra target to YOU). Nowadays, some leading companies are already segmenting their … More Hyper-customization
As reported by Bloomberg (November 2019), Nike is breaking up with Amazon and will stop selling its apparel and sneakers directly from Amazon´s site. “As part of Nike’s focus on elevating consumer experiences through more direct, personal relationships, we have made the decision to complete our current pilot with Amazon Retail,” the company said in … More Why Nike and Amazon are breaking up
Last May, the startup 3DLOOK won the third edition of LVMH Innovation awards. The benefits of artificial intelligence and augmented reality were discussed in previous posts, but technology is constantly improving and there is still a very important restriction when buying online: finding the right size. The goal is driving up conversions and reduce ecommerce … More Body Scanning in Fashion
Proud to announce my first publication: FASHION RETAIL SAFARI, a personally curated selection on industry trends, insights and conversations with key opinion leaders that have been posted during 2019 on The Fashion Retail Blog. Fashion Retail Safari focuses on the following trending topics: General Thoughts about the Fashion Industry Customer Experience and Segmentation Fashion and … More Fashion Retail Safari on Amazon
Last 25th of October, I was guest speaker at Innovatours at the Movistar Center in Barcelona. The event revolved around Future Cities & Mobility, Food Innovation & Artisinal Food, Media & Creativity and Fashion. During Fashion Retail Safari, I introduced the main changes the fashion industry is facing, then went thru current trends and what … More Fashion Retail Safari @innovatours
“The urge to destroy is also a creative urge” as Bakunin said. Consumerism in the liquid era is fast, compulsive and ephemeral. It´s more experiential. I already illustrated this idea using Banksy´s self-destructing painting The Girl With Balloon (October 2018) in The New Fashion Retail Paradigm . Bansky, the anonymous satirical street artist, activist and film director, opened … More The Strategy behind Banky´s Merchandising
A “Tech” exec to replace a “design” exec as Nike CEO… From Design to Technology When I started this blog the aim was to explain how the artistic side – Fashion – merges with the scientific side – Retail – of the business of Fashion or Apparel. The Fashion Retailer Blog. A merge of Fashion … More Fashion pivots to Technology
Burberry announced recently a partnership with luxury resale site The RealReal, to promote circular economy in fashion and sustainability. Resale is a rising trend within the Fashion as a Service landscape. It´s about nownership and environmental consumption, contributing to increase product lifespan. Many legacy retailers are supporting circular economy, even fast-fashion brands selling to mass-market … More Legacy brands embrace fashion resale
Inditex is one of the world’s largest fashion retailers. It has eight retail formats or brands (Zara & Zara Home, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Uterqüe) which sell their collections in 202 markets over an integrated offline-online store network. As of year-end 2018, it had a network of 7,490 stores and was selling … More Inditex 2018 Financial Results (1)
As Coresight Research commented on July, Recommerce and thrift shopping are going mainstream as consumers increasingly seek out value (both economic and ethics-based), clothing that expresses individuality and that is Instagrammable. Consumers are on both sides of the transaction, donating and consigning as well as purchasing. The desire to simplify and de-clutter is contributing to … More Resale Fashion goes mainstream
ITMA, the world’s largest international textile and garment technology exhibition, took place in Barcelona in June 2019. One of Europe’s largest denim producer, Candiani SpA has won the ITMA Sustainable Innovation Award, held in conjunction with ITMA 2019. Its innovative product, Candiani Re-Gen is a ‘circular denim’ fabric created from regenerated and recycled raw materials. … More Sustainable Jeans
L’Occitane en Provence at 555 Fifth Avenue, New York City, is the Retail Design Institute’s 2018 Store of the Year. The Institute was founded in 1961 to be a collaborative community where ideas, knowledge and passion would be shared at a local level and enable its members to fulfill the fast-paced planning and design needs … More 2018 Retail Design Store of the Year
On July, Custo Barcelona announced that will license its brand to Aeffe Group and move its activity to Italy. Custo was founded in the 80s as a result of an inspirational trip to USA by the Dalmau brothers. Two decades later, the company had revenues of 40 million euros and presented its collection during New … More Fashion Platforms and brands
Huge thanks to everybody out there, TFR has reached the 100 post. The Fashion Retailer blog was founded in 2017 with the purpose of bringing a realistic approach to the Fashion Retail industry by embracing the creative and analytical sides of the business. Here a small recap of all the topics we have gone thru: … More The Fashion Retailer post #100
In previous articles, we saw how companies are transforming the fashion business into a more sustainable ecosystem as new generations demand for sustainable products, including recycling and upcycling: Circular Economy in Fashion Sustainable Fashion Brands 3D Knitting in Fashion H&M Conscious Collection, Inditex Join Life or Green to Wear + and Adidas collab with Parley for the Oceans (trainers made from recycled ocean plastic) … More Adidas, walking for sustainability
Total Retail announced the 2019 top 100 Omnichannel Retailers ranking that reveals the list of publicly traded retailers and brands at the forefront of delivering the seamless cross-channel shopping experiences that consumers have come to expect. The top performers according to the report were Department Stores, with an average score of 7.35 for the brands within … More 2019 Top 100 Omnichannel Retailers by Total Retail
A retail love story: Macy´s embraces ephemeral experiences as part of their value proposition According to Coresight Research, in the US, year-to-date announced closures have exceeded the total recorded for the full year 2018. So far this year, US retailers have announced 5,994 store closures and 2,641 store openings. This compares to 5,864 closures and 3,239 openings for the full year 2018. Even … More Macy´s to launch new Story concept stores across the US
Reviewing a list of hot topics and trends from 2015 onwards, fashion technology and sustainability are amongst the most popular ones. As commented in The Fashtech Ecosystem: Blockchain, Artificial Intelligence, 3D Printing Augmented and Virtual Reality and Internet of Things are some of the technologies that are changing the way customers shop, interact with the product and brands. Sustainable and Meaningful Fashion Brands … More What if sustainability starts in your closet?
If you think about what retailers are “reinventing” the fashion retail business and also leading the omnichannel era, you will probably mention Zara, Nike, H&M… and a few niche players like Everlane, Bonobos, Goop or Rent the Runway. Some might mention Amazon, but Amazon Fashion has room for improvement yet… Those companies are going beyond … More Fashion Connect: Bonprix Omnichannel concept
The role of the store is evolving and going beyond sales transactions (See a list of stores with the best customer experience in New York). Physical stores can have different roles like flagship, brandship, showroom, fulfillment center, pop-up store. In fact, the biggest store is in our pocket and it´s a cell phone. Reinventing retail … More Nordstrom reinvents retail stores
What if the question “what is your size” doesn´t make sense any more? If people can scan their bodies, their size would be unique. Economies of scale don´t apply in this business model but customer trends (personalization, sustainability…) are taking a different path than the McDonaldization of fashion (or “one size fits all”). Technology is … More Zozosuit, 3D Sizing and AI to improve customization in Fashion
United colors of Benetton renews its store concept with a new flasghip store in Padua, Italy. With a completely revamped hi-tech and informal concept that goes beyond the traditional concept of a store to become an urban and contemporary showroom. During a design thinking workshop for a leading fashion retailer, we came up with the idea of including a … More Benetton revamps its store format and customer experience
H&M announced in March 2018, during its quarterly results, a huge problem: $4.3 Billion in unsold clothes. There are many causes of unsold inventory like a wrong collection/product, bad forecasting, wrong allocations, decrease in traffic, wrong prices… But, the trend has changed and the Swedish fashion retailer announced a 9% sales increase (VAT included), 32% … More H&M embraces Fashtech
The Fashion Retailer: Awarded Top 100 Retail Blog In March 2017, there was a conference at IESE on Fashion and Luxury Goods where, Patrizio di Marco (Dolce & Gabbana), Alessandro Varisco (TWINSET Simona Barbieri), Giorgio Presca (Golden Goose), Sian Keane (Farfetch), Luca Solca, amongst others, talked about how to manage talent in fashion and luxury companies. At … More Awarded Top 100 best retail blogs to Follow in 2018
“The King is dead, long live the King?” Large retailers are celebrating the new american retail market share redistribution but many of them are coming to an end. The traditional proclamation “the King is dead, long live the King” dates back to the XIII-XIV century in Europe and was used as a way to maintain the … More Sears Goes Bankrupt
Bonobos launches a new extended sizing line to include bigger/taller men, continuing their natural customer-centric business approach focused on better-fitting menswear. Founded by Brian Spaly (also founder of Trunk Club) and Andy Dunn, Bonobos is a menswear brand offering the perfect fit pants, a personal guideshop and customer service Ninjas. • Perfect fit: The objective … More Bonobos. Fit for every man
Step by step, Amazon is building its Fashion business with the first “Amazon Fashion” Pop-up Store in Europe. I guess many others will open soon, and maybe, its first retail permanent store too. But, to succeed, Amazon will need to acquire much expertise in the fashion business industry. The Pop-up store opened “5 days, 5 nights” last … More Amazon Fashion Pop-Up Store
The World is rapidly evolving and the new environment requirements (industry, economy, new business models, analytics, digital platforms, uberization…) oblige companies to adapt their operating model to survive. The future workforce will be a mix of bots, external and internal talent that will face new roles and new needed skills. Walmart, the retail behemoth from … More Virtual Training: building a Digital Workforce at Walmart
Nike recently opened its first new concept store: Nike by Melrose, in Melrose Avenue (LA). The retail approach is brand new and takes into account the latest trends in fashion such are customization, localized assortment and omnichannel. In this store, product (footwear and apparel) mix is unique and exclusive, different from other Nike stores, and … More Nike´s new retail approach: curated stores
The Curated Hyper-Segmentation era is here The Long Tail illustrates how traditional business based on Blockbuster, built under massive media, celebrities, mass-market products, Hollywood, MTV, have lost their strength and even disappeared. The Pareto principle resulted in a global mainstream, clone society: a Zebra Society (Zebra as a metaphor for a non-differentiated, extremely homogeneous society), empowered … More Amazon Storefronts
Uniqlo recently presented its latest innovation in manufacturing: 3D Knit. Some weeks ago, I posted 3D knitting or printing in fashion: benefits and success cases where you can find more details about this trend. With Uniqlo´s 3D Knit dresses and sweaters launch, it´s clear that this is not science fiction any more. As a fashion technology (fashtech) … More 3D Knitting by Uniqlo
Every industry has its main players, but also disruptors, innovators, niche players that find a different business model, innovate in fabrics, have a different approach to the customer… We can mention the value proposition of Warby Parker (Pure player, high quality, good price), Bonobos (Easy shopping, better fit), Rent the Runway (Fashion-as-a-service), Everlane (Radical Transparency), … More Retail Game Changers 2018
Liquidity, everything is getting liquid. Bauman described our modern life as “liquid modernity“, where change is happening faster than ever. Relations, connections, organizations are ephemeral, flexible, plastic. As Politics, Economy and the organization of Society, businesses are already including “liquidity” in their value chain, from defining processes to defining their resources and capabilities. In the … More Fashion Co-Creation: As-a-Service Liquid Design Model
A few moths ago, I published an article about the long tail effect in fashion retail and how niche brands are disrupting the industry. Direct-to-Consumer and digitally native brands are writing the rules of the Transformation Economy where the HOW is more important than the WHAT. In this case, HOW would include not only the … More A few words with Wado founders
Fashtech, phygital, omnichannel, hybrid retail…I´m sure that sociolinguistics are happy to think about new words to describe Fashion 4.0 and the omnichannel era. It´s seems creativity is everywhere. But as a Sociologist, I can confirm that our society is evolving faster than wording, and we will see many other attributes to describe some of the … More H&M uses Artificial Intelligence to optimize the assortment
Fashion Retail is adapting it´s business model at the pace of digitalization. As Darwin said, it is the most adaptable to change that will survive. After reading IESE insight “5 Building Blocks for Cyber-Physical Value Chains”, from Professor M. Sachon (Issue 33, Second Quarter 2017), I decided to start writing a series of articles about … More Artificial Intelligence in Fashion Retail
As I commented in a previous post at fashion retail news, Strategic Acquisitions: Walmart vs Amazon, M&A is one of the main strategic options for companies that want to ensure their success in a very competitive and globalized market. As digital technology continues to evolve and manufacturing 4.0 is reshaping the value chain of every … More Nike´s Direct Consumer Offense
The Bird´s Cage Strategy is over. Millennials are running away from Department Stores. A day in the life of a Millennial visiting a Department Store Last week, I had (and say HAD/must) to visit a department store in Barcelona because I needed to change a Xmast gift. Department store´s business model is explained in many business … More Why is there a lack of excitement when Millennials visit Department Stores?
ANALYTICS IS KILLING CREATIVITY The Fashion Industry is evolving as retail landscape is also in reconstruction. Big data, machine learning and technology 4.0 are leadind the change and users are accelerating it thru e-commerce and the online arena. All the steps and participants along the fashion value chain are impacted and evolution is a need … More Is Data killing creativity in Fashion?
M&A is one of the main strategic options for companies that want to ensure their success in a very competitive and globalized market. Even more, in a hyper-connected society and customer centric economy. The retail industry is not any more about increasing the number of macrostores in order to have more efficient economies of scale, … More Strategic Acquisitions: Amazon vs Walmart
