How to deal with Planning Volatility in Fashion: New Marketing Merchandise Calendar
As described in Fashion Goes Tech, my latest book, retail hasn’t changed much in the last century but, over the…
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From product to experience
A few months ago, TFR commented on how a few companies are redefining the way we shop. I meant the…
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Innovative Customer Experience in NYC
Best customer experience in retail Customer Experience matters and today more than ever before. But many companies are too big…
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The Customer Journey of a Millennial
Last October, I spent a few days in NYC exploring the retail environment: Mostly new concept stores. I did a…