2019 Top 100 Omnichannel Retailers by Total Retail

Total Retail announced the 2019 top 100 Omnichannel Retailers ranking that reveals the list of publicly traded retailers and brands at the forefront of delivering the seamless cross-channel shopping experiences that consumers have come to expect. The top performers according to the report were Department Stores, with an average score of 7.35 for the brands within … More 2019 Top 100 Omnichannel Retailers by Total Retail

Fashion Connect: Bonprix Omnichannel concept

If you think about what retailers are “reinventing” the fashion retail business and also leading the omnichannel era, you will probably mention Zara, Nike, H&M… and a few niche players like Everlane, Bonobos, Goop or Rent the Runway. Some might mention Amazon, but Amazon Fashion has room for improvement yet… Those companies are going beyond … More Fashion Connect: Bonprix Omnichannel concept

Amazon Fashion: The Omnichannel Fashion Retail Revolution is on

Deep analysis of Amazon Fashion Business: performance insights and challenges to compete in the apparel industry When Amazon started selling high-end brands in 2012, Jeff Bezos said “company’s new effort is not about selling clothes at deep discounts but at prices that ensure that the designer brands are happy”. Nowadays, the online giant is selling … More Amazon Fashion: The Omnichannel Fashion Retail Revolution is on

A few words with a Retail Management Expert

A couple of weeks ago, I wrote about The Future of Stores (part 1). But stores are continuously evolving, from its product display to the role of sales assistants, including customer experience. Therefore, I will make updates about this topic on a regular basis. I  recently asked Renato Mosca, a former colleague at Ermenegildo Zegna, … More A few words with a Retail Management Expert

A few words with VIPO Group CEO and Founder

William Bernal is the CEO and founder of VIPO Group, a new company that is changing the way people shop in-store and online. He was born in Colombia and moved to France almost two years ago, where he finished his master studies in image and signal processing. William is an electronic engineer with a great … More A few words with VIPO Group CEO and Founder

The Future of Stores (1/2)

Nowadays, we are living the “Retail Apocalypse volume 2” (phenomenon that started around 2010 in USA) and this won´t be the last time experts anticipate the end of retail. Stores will survive as described on Coronavirus and Fashion (v1 and v2). “Stores” will emerge again and again, but will we keep using that word? What … More The Future of Stores (1/2)

COVID-19 Tracker for the Retail Industry

A few months ago, I interviewed AJ Mak, founder of Chain of Demand, a predictive analytics company that empowers the retail industry to maximize sales and minimize inventory waste with AI-driven sales predictions. Chain of Demand just launched COVID19 Retail Response Tracker that is meant to help businesses better prepare for the upcoming quarters. Retail … More COVID-19 Tracker for the Retail Industry

Coronavirus and Fashion (2/2)

This article is the continuation of Coronavirus and Fashion (1/2), an overview of the short term strategy to overcome the Covid-19 crisis, the biggest challenge to face. Once the bleeding has stopped, companies will need to adapt their businesses for uncertain times. It will require anticipation, flexibility and agility. It´s time to breathe fresh air … More Coronavirus and Fashion (2/2)

Coronavirus and Fashion (1/2)

TFR latest post was a sociological perspective on Coronavirus, a virus that has the potential to destabilize the pillars of Modern Life. This is a global threat, the worst challenge since WWII, that will cause the first ever global recession (every country is impacted). Blocking the economy might cause rebellion too. Note that guns and … More Coronavirus and Fashion (1/2)

Fashion Technology Platforms

Platforms or conglomerates business models excel at optimizing resources and reduce financial risks (everything impact on financials such as over-stocking, slower lead-times…). It´s the story of “a basket of eggs or eggs in baskets”. Understanding what is the value proposition and leveraging your key resources and partners is crucial to grow in a sustainable way. … More Fashion Technology Platforms

Hyper-customization

As introduced in the previous post Co-Design: Innovation at the intersection, hyper-consumption and hyper-individualism enabled by technology in the phygital arena are offering customers infinite choices. It´s the long tail of brands and products that create the long tail of customers (from a mass/cebra target to YOU). Nowadays, some leading companies are already segmenting their … More Hyper-customization

Fashion pivots to Technology

A “Tech” exec to replace a “design” exec as Nike CEO… From Design to Technology When I started this blog the aim was to explain how the artistic side – Fashion – merges with the scientific side – Retail – of the business of Fashion or Apparel. The Fashion Retailer Blog. A merge of Fashion … More Fashion pivots to Technology

Legacy brands embrace fashion resale

Burberry announced recently a partnership with luxury resale site The RealReal, to promote circular economy in fashion and sustainability. Resale is a rising trend within the Fashion as a Service landscape. It´s about nownership and environmental consumption, contributing to increase product lifespan. Many legacy retailers are supporting circular economy, even fast-fashion brands selling to mass-market … More Legacy brands embrace fashion resale

Inditex 2018 Financial Results (2)

Following last post about Inditex 2018 financial results, the aim of this post is understanding the leading fashion retailer performance in a deepest level. Retail Physical Footprint If we analyse the chart below we can make two deductions: Inditex is reducing its physical footprint growth from an average of +5% to approximately 0% from the … More Inditex 2018 Financial Results (2)

A few words with Keonn co-founder and CEO

Ramir De Porrata-Doria is based in Barcelona. In 1992 he majored in Telecommunications Engineering from the Technical University of Catalonia (UPC). In 2000, he majored in Economics and Business Sciences, at the University of Barcelona. In 1997 he finished his Ph.D. in Electrical Engineering. He specialized in radiofrequency technologies, remote sensing, and radar. Ramir is today … More A few words with Keonn co-founder and CEO

Inditex 2018 Financial Results (1)

Inditex is one of the world’s largest fashion retailers. It has eight retail formats or brands (Zara & Zara Home, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Uterqüe) which sell their collections in 202 markets over an integrated offline-online store network. As of year-end 2018, it had a network of 7,490 stores and was selling … More Inditex 2018 Financial Results (1)

What if sustainability starts in your closet?

Reviewing a list of hot topics and trends from 2015 onwards, fashion technology and sustainability are amongst the most popular ones. As commented in The Fashtech Ecosystem: Blockchain, Artificial Intelligence, 3D Printing Augmented and Virtual Reality and Internet of Things are some of the technologies that are changing the way customers shop, interact with the product and brands. Sustainable and Meaningful Fashion Brands … More What if sustainability starts in your closet?

Nordstrom reinvents retail stores

The role of the store is evolving and going beyond sales transactions (See a list of stores with the best customer experience in New York). Physical stores can have different roles like flagship, brandship, showroom, fulfillment center, pop-up store. In fact, the biggest store is in our pocket and it´s a cell phone. Reinventing retail … More Nordstrom reinvents retail stores

Zozosuit, 3D Sizing and AI to improve customization in Fashion

What if the question “what is your size” doesn´t make sense any more? If people can scan their bodies, their size would be unique. Economies of scale don´t apply in this business model but customer trends (personalization, sustainability…) are taking a different path than the McDonaldization of fashion (or “one size fits all”). Technology is … More Zozosuit, 3D Sizing and AI to improve customization in Fashion

Awarded Top 100 best retail blogs to Follow in 2018

The Fashion Retailer: Awarded Top 100 Retail Blog In March 2017, there was a conference at IESE on Fashion and Luxury Goods where, Patrizio di Marco (Dolce & Gabbana), Alessandro Varisco (TWINSET Simona Barbieri), Giorgio Presca (Golden Goose), Sian Keane (Farfetch), Luca Solca, amongst others, talked about how to manage talent in fashion and luxury companies. At … More Awarded Top 100 best retail blogs to Follow in 2018

Innovative Customer Experience in NYC

Best customer experience in retail Customer Experience matters and today more than ever before. But many companies are too big to change, or too slow to adapt. The latest “Retail Apocalypse” news is about SEARS, the iconic American retailer, going bankruptcy. Retailers will shrink their physical footprints while transforming their stores in brandships. Many think … More Innovative Customer Experience in NYC

A few words with Jungle Scout´s Founder and CEO

A few words with Greg Mercer, CEO and Founder of Jungle Scout: Amazon Product Finder & Research Tool. While writing a deep dive about Amazon Fashion that I will publish soon, I met Jungle Scout, which provided me with an interesting data report regarding Amazon’s private label fashion presence. Retail should embrace technology as I … More A few words with Jungle Scout´s Founder and CEO

Sears Goes Bankrupt

“The King is dead, long live the King?” Large retailers are celebrating the new american retail market share redistribution but many of them are coming to an end. The traditional proclamation “the King is dead, long live the King” dates back to the XIII-XIV century in Europe and was used as a way to maintain the … More Sears Goes Bankrupt

Bonobos. Fit for every man

Bonobos launches a new extended sizing line to include bigger/taller men, continuing their natural customer-centric business approach focused on better-fitting menswear. Founded by Brian Spaly (also founder of Trunk Club) and Andy Dunn, Bonobos is a menswear brand offering the perfect fit pants, a personal guideshop and customer service Ninjas. • Perfect fit: The objective … More Bonobos. Fit for every man

A few words with LPP´s RFID Expert

A Few words with Alexander Yashin, Operations RFID expert at LPP Alexander Yashin is 31 years old, Russian, master degree in engineering of IT systems. He has joined fashion retail industry in 2007 as a cashier in a store. Since 2014 he has been working on RFID solutions in retail. The Fashion Retailer: What is … More A few words with LPP´s RFID Expert

Amazon Fashion Pop-Up Store

Step by step, Amazon is building its Fashion business with the first “Amazon Fashion” Pop-up Store in Europe. I guess many others will open soon, and maybe, its first retail permanent store too. But, to succeed, Amazon will need to acquire much expertise in the fashion business industry. The Pop-up store opened “5 days, 5 nights” last … More Amazon Fashion Pop-Up Store

Virtual Training: building a Digital Workforce at Walmart

The World is rapidly evolving and the new environment requirements (industry, economy, new business models, analytics, digital platforms, uberization…) oblige companies to adapt their operating model to survive. The future workforce will be a mix of bots, external and internal talent that will face new roles and new needed skills. Walmart, the retail behemoth from … More Virtual Training: building a Digital Workforce at Walmart

The New Fashion Retail Paradigm

While reading the latest Monocle´s report on Global Retail: Let´s talk shops, I decided it was the right time to take a step back and have perspective on the latest news that are impacting the fashion retail industry. This is just a sample of some of the latest topics and news that I feel “key” … More The New Fashion Retail Paradigm

Nike´s new retail approach: curated stores

Nike recently opened its first new concept store: Nike by Melrose, in Melrose Avenue (LA). The retail approach is brand new and takes into account the latest trends in fashion such are customization, localized assortment and omnichannel. In this store, product (footwear and apparel) mix is unique and exclusive, different from other Nike stores, and … More Nike´s new retail approach: curated stores

Ministry of Supply, Technology Apparel

Fashtech, or Fashion Technology, is a reality. Businesses, enabled by technology, have changed the way fashion retailers design, source, move, stock, deliver and service products. Today, every Business is a Digital Business. Niche brands are joining the long tail of specialization under a clear objective: Stretch, breathability, comfort, sustainability… in short, customer-centricity. It´s not only about Artificial Intelligence, Augmented and … More Ministry of Supply, Technology Apparel

The Fashtech Ecosystem

Fashion Technology: Innovation in Fashion Retail The objective of the Fashion 4.0 or Fashtech series was to simply describe what technologies and how digitization are disrupting the Fashion Retail industry, but also how they are transforming our daily lifes. What is Fashtech? Fashtech is the intersection of Fashion and Technology in the era of Digitization. Digital … More The Fashtech Ecosystem

Internet of Things (IoT) in Fashion Retail

This is the last post in a series about Fashion 4.0 in The Fashion Retailer blog: IoT and Fashion. In previous posts about Fashion Technology, we have reviewed how Artificial Intelligence, Augmented Reality, Virtual Reality, 3D Printing and Blockchain are transforming the Fashion Retail industry. Those technologies are not hermetic and create synergies like the … More Internet of Things (IoT) in Fashion Retail

A few words with Privalia´s Global Production Director

Oriol Puig is the Global Production Director at Privalia. With a degree in Business Administration and Certified in Digital Marketing by the Google Squared program, he’s worked in marketing, sales and operations for companies in the tourism, retail, and ecommerce sectors. He’s the father of a 1 year old and when he’s not working or … More A few words with Privalia´s Global Production Director

H&M uses Artificial Intelligence to optimize the assortment

Fashtech, phygital, omnichannel, hybrid retail…I´m sure that sociolinguistics are happy to think about new words to describe Fashion 4.0 and the omnichannel era. It´s seems creativity is everywhere.  But as a Sociologist, I can confirm that our society is evolving faster than wording, and we will see many other attributes to describe some of the … More H&M uses Artificial Intelligence to optimize the assortment

AR and VR in Fashion Retail

This is my second post about Fashion 4.0 or Fashtech for The Fashion Retailer: Augmented Reality and Virtual Reality in Fashion Retail Retail is evolving and adapting to digitalization or the phygital. Online is destroying the way retailers, or some of them, understood physical shopping. Business Models that successfully grew during the 20th century are … More AR and VR in Fashion Retail

Nike´s Direct Consumer Offense

As I commented in a previous post at fashion retail news, Strategic Acquisitions: Walmart vs Amazon,  M&A is one of the main strategic options for companies that want to ensure their success in a very competitive and globalized market. As digital technology continues to evolve and manufacturing 4.0 is reshaping the value chain of every … More Nike´s Direct Consumer Offense

Why is there a lack of excitement when Millennials visit Department Stores?

The Bird´s Cage Strategy is over. Millennials are running away from Department Stores. A day in the life of a Millennial visiting a Department Store Last week, I had (and say HAD/must) to visit a department store in Barcelona because I needed to change a Xmast gift. Department store´s business model is explained in many business … More Why is there a lack of excitement when Millennials visit Department Stores?

A few words with a Master in Fashion Operations

When people hear about fashion, they expect a guru or a designer wearing funny clothing. This is part of it, but some would argue that the main competitive advantage of international retailers, such as Zara, is Operations. In fact, Zara doesn´t have a best-in-class designer like Gucci has Alessandro Michele. Inditex best-in-class business model is … More A few words with a Master in Fashion Operations